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Medical answering service

A medical answering service that answers, triages, and escalates

Not a per-minute call center reading a script, an AI receptionist that answers every call instantly, books requests, answers from your own content, and runs real after-hours on-call triage for medical teams. Flat $199/month.

By specialty

Purpose-built for your practice

dental practices

Dental front desks are busiest exactly when the schedule is full and hands are gloved. A missed new-patient call isn't a missed message, it's a high-value case that books with the practice down the street. Hello AI answers every call with your greeting, captures the details, and texts your team instantly.

Includes after-hours on-call

dermatology practices

Dermatology runs two front desks at once: cosmetic consults and medical visits, each with different questions and urgency. Hello AI answers both from your approved content, quoting your actual service menu, never generic internet information, and captures every consult before it drifts elsewhere.

Includes after-hours on-call

pediatric practices

Pediatric practices field their most anxious calls after hours, a fever at midnight, a rash on a weekend. Hello AI gives parents a calm, immediate answer and a clear path: emergencies to 911, urgent concerns to your on-call pediatrician, routine questions to the morning. It never gives medical advice; clinical judgment stays with your team.

Includes after-hours on-call

OB-GYN practices

OB-GYN practices can't treat the phone as nine-to-five: a pregnant patient's concern can arrive at any hour and needs a fast, reliable path to a provider. Hello AI answers routine scheduling during the day and, after hours, deflects emergencies to 911 and escalates urgent concerns to your on-call provider.

Includes after-hours on-call

chiropractic offices

For chiropractic offices, the phone is the growth engine, most calls are new patients and scheduling, and they arrive while you're hands-on with a patient. Hello AI answers every one, quotes your services accurately, and captures the booking so a full table never costs you a new client.

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Go deeper

After-hours & on-call

911 deflection, urgent/routine triage, and live escalation to your on-call provider.

AI vs. traditional

An honest comparison of cost, speed, consistency, and where a human service still wins.

HIPAA compliance

BAA, minimal PHI, access controls, and a full audit trail, built for healthcare.

FAQ

Medical answering service questions

What is a medical answering service?+

A medical answering service handles calls a practice can't answer live, during rushes and after hours, capturing messages and, for urgent matters, reaching a provider. Traditional services use human operators billed per minute. Hello AI is an AI answering service: it answers instantly, books requests, answers questions from your own content, and escalates urgent after-hours calls to your on-call provider, at a flat monthly rate.

Which specialties does Hello AI work for?+

Hello AI serves medical practices, dental offices, dermatology, pediatrics, OB-GYN, chiropractic offices, med spas, and salons. On-call triage is available for medical and med-spa accounts; scheduling-focused businesses use it purely for capture and answers.

Do you replace my whole front desk?+

No. Hello AI covers the calls your team can't get to and everything after hours, so your staff focuses on patients in the office. During hours it can transfer to your line; after hours it escalates urgent calls to your on-call provider.

Answer every call, on every line

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