Veterinary phones ring with two very different calls: a new client ready to book, and a frightened owner whose dog just got into something at 10pm. Hello AI answers both, captures new-client details before they call the clinic across town, and gives after-hours callers a clear path: emergencies to the nearest ER vet, urgent concerns to your on-call veterinarian. It never gives medical advice.
Flat $199/mo · unlimited calls · setup in under 10 minutes
What Hello AI handles for veterinary practices
The highest-value calls come while your team is in an exam room or restraining a patient. Hello AI answers on the first ring and captures the new client instead of sending them to voicemail.
"Do you see exotics?", "How much is a wellness visit?", "Do you board?", answered from your own approved content, so owners get real answers, not a callback promise.
A hit-by-car or a dog that ate chocolate at midnight can't wait until morning. Hello AI opens with an ER-vet reminder for true emergencies, then lets the owner flag urgent concerns.
Prescription refill requests, vaccine reminders, and boarding questions are captured as structured requests and texted to your team during the daytime rush.
When you're closed, Hello AI opens with a reminder to go to the nearest emergency animal hospital for true emergencies (trouble breathing, seizures, suspected poisoning), then asks whether the concern is urgent or routine. Urgent callers are escalated to your on-call veterinarian; routine ones become a morning request. Hello AI never diagnoses or gives medical advice; the owner decides urgency and your vet makes the call.
FAQ
Yes. Hello AI reminds callers to head to the nearest emergency animal hospital for true emergencies, lets the owner flag urgent issues, and escalates those to your on-call vet while routing routine calls to a next-day request. It never gives clinical advice.
Hello AI captures a complete request, name, callback number, pet, and reason, and texts your front desk to confirm and enter it. No integration or software change required.
A flat $199/month with unlimited calls and a 14-day free trial, no per-minute billing that spikes on a busy week.
See also: all specialties, AI vs. a live answering service, and HIPAA compliance.
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