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Updated July 2026 · CC-BY, republish with attribution

The answering service pricing index

15 providers, published prices only, every row sourced, quote-based vendors labeled instead of guessed. Sortable, downloadable, corrected fast when vendors change rates. Our own row is highlighted because we're a vendor too; judge accordingly.

What that includes / notesSource
VoiceNationHuman receptionistsPer minute$70/mo (20 min)100-minute plan at $229/mo (about 65 to 70 calls); overage rates applyAnswering365 roundup
Smith.aiAI + human hybridPer callFrom $95/moAI-first answering with human agents for complex calls; bill scales with call countSmith.ai pricing
DeepCuraAI answeringFlat monthly$129/moAI receptionist with clinical-workflow featuresDeepCura resources
AnswerConnectHuman receptionistsPer minute~$149 to $325/moReported entry tiers span ~$149/mo (100 min) to ~$325/mo (200 min)NextPhone companies guide
Hello AI (that's us)usAI answeringFlat monthly$199/mo, unlimitedUnlimited calls and minutes, 24/7, medical after-hours triage and on-call escalation includedHello AI pricing
PATLiveHuman receptionistsPer minuteFrom ~$205 to $235/mo (75 min)No contracts; per-minute plans of live talk timePATLive pricing
WeavePractice platformFlat monthly$249/mo per location (Pro)Only the Pro tier is listed publicly; practice-reported all-in costs commonly $400 to $700/mo per locationThe Molar Report pricing review
RubyHuman receptionistsPer minute$250/mo (50 min)500-minute plan runs $1,725/mo; roughly $15 for a 3-minute call on the base tierNextPhone comparison
AnswerForceHuman receptionistsPer minuteFrom ~$320/moCall and chat support included in packagesNextPhone companies guide
Abby ConnectHuman receptionistsPer minuteFrom $329/mo (100 min)AI receptionist plans $99 to $690/mo; additional minutes $2.99Abby Connect pricing
MAP CommunicationsHuman receptionistsQuote-basedNot publishedCustom solutions oriented to higher call volumesNextPhone companies guide
NexaHuman receptionistsQuote-basedNot publishedContact sales for pricingCalilio roundup
MedXComMedical answeringQuote-basedNot publishedHIPAA medical answering since 2012; on-call routing rules; live-agent add-onMedXCom
PatientCallsMedical answeringQuote-basedNot publishedHIPAA medical answering for 20+ years; pricing varies by volume and servicesPatientCalls pricing
LeadlockAI answeringPer minuteFrom $0.12/minUsage-priced AI answering; monthly cost scales with talk timeLeadlock blog

Methodology: prices captured July 2026 from linked public sources; ranges reflect differing published tiers. Vendors change pricing without notice; verify before purchasing. Corrections: hello@voiceboxmd.com. License: CC-BY 4.0 with a link to this page.

What the table shows

Three patterns worth noticing

FAQ

About this index

How was this index compiled?+

Published prices only: each row links to the vendor page or third-party pricing review it came from, captured in July 2026. Vendors that don't publish pricing are listed as quote-based rather than guessed. We recheck quarterly, and we correct errors fast: hello@voiceboxmd.com.

Why do so many vendors hide their pricing?+

Quote-based pricing usually means price discrimination: the rate depends on what the salesperson thinks you'll pay. It also makes comparison shopping deliberately hard, which is why we built this table. Our opinion, stated plainly: in 2026 there is no good reason an answering service can't publish a price.

What's the cheapest way to cover a practice's phones?+

It depends on volume. At very low call counts, small per-minute bundles (like VoiceNation's $70 for 20 minutes) are cheapest. The math inverts fast as volume grows: per-minute plans reach $1,725 a month for 500 minutes at the premium end. Flat-rate AI answering stays constant regardless of volume, which is the model we sell, so read our row knowing that.

Can I republish this data?+

Yes, with attribution and a link to this page. The CSV download is provided for exactly that. If you spot a price that has changed, tell us and we'll update the index.

Our row: $199 flat, unlimited, published right here

No quote call required. That's rather the point.