Most missed callers never call back; they book with whoever answers. Put in your own numbers and see the annual figure. Every assumption is adjustable and biased conservative on purpose.
Industry studies put small-practice miss rates at 20 to 35%.
Estimated revenue walking away
$220,968 / year
From roughly 20.5 new patients per month lost to unanswered calls, using deliberately conservative assumptions (only 62% of missed callers never retry, and only half of those would have booked).
220
calls going unanswered / month
93×
the entire annual cost of Hello AI ($2,388)
Estimates, not guarantees. The 62% no-callback figure is widely cited in call-handling research; adjust every assumption to your own reality above.
What to do about it
Hello AI answers every call on the first ring, 24/7, for a flat $199 a month. It books appointment requests, answers questions from your own content, takes prescription refill requests, and escalates urgent after-hours calls to your on-call provider. Compare that against your number above, or see what traditional answering services charge.