OB-GYN practices can't treat the phone as nine-to-five: a pregnant patient's concern can arrive at any hour and needs a fast, reliable path to a provider. Hello AI answers routine scheduling during the day and, after hours, deflects emergencies to 911 and escalates urgent concerns to your on-call provider.
Flat $199/mo · unlimited calls · setup in under 10 minutes
What Hello AI handles for OB-GYN practices
Annual visits, prenatal appointments, and general questions are captured and texted to your team so the front desk isn't buried.
After hours, a concern like bleeding or reduced fetal movement is flagged urgent and routed to your on-call provider, not a message left overnight.
Every after-hours call opens with a 911 reminder before triage, so true emergencies are never delayed.
Hello AI reaches whichever provider is on call right now, in your timezone, including holiday and weekend coverage.
Hello AI lets the patient flag an urgent concern and immediately works your on-call rotation, dialing your on-call OB, cascading to backups, and texting the team if no one accepts. It never assesses symptoms or gives medical advice; it routes the patient to your provider and keeps a timestamped record of every attempt.
FAQ
Immediately. Hello AI tells the patient they'll be called right back, then dials your on-call provider and cascades through your rotation until someone accepts, alerting the whole team as a fail-safe.
No. It deflects emergencies to 911, lets the patient choose urgent or routine, and escalates accordingly. It never gives medical advice.
Yes, minimal PHI is captured, data is access-controlled per practice, and a BAA is available. See our HIPAA page.
See also: all specialties, AI vs. a live answering service, and HIPAA compliance.
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