Hello AI answers every call to your practice, med spa, or salon, books appointment requests, answers questions from your own content, and runs real after-hours on-call triage for medical teams. Day and night.
Set up in under 10 minutes · No calendar or software changes · Cancel anytime
Incoming call · greeting your caller by name
62%
of missed calls never call back, they book with a competitor
24/7
coverage, including lunch rushes, weekends, and after hours
<10 min
from signup to your AI assistant answering calls
How it works
A warm, natural voice greets callers with your custom message, no hold music, no phone tree, no voicemail black hole.
Answers questions about your services, pricing, hours, and policies from a private knowledge base built from your website, and only says what you've approved.
Name, callback number, service, and preferred time, confirmed on the call. Your team gets a text instantly and confirms. You stay in control of the schedule.
If a caller insists on a person or something is urgent, Hello AI politely connects them to your line during business hours.
For medical practices: urgent/routine triage, 911 deflection, and escalation to your on-call provider, not just a voicemail. More below.
Call logs with transcripts, appointment requests, knowledge base, greetings, hours, transfer, and on-call settings, all self-serve, all instant.
Most AI receptionists just take a message after hours. Hello AI runs true triage: it deflects emergencies to 911, lets the caller decide urgent vs. routine, and escalates urgent calls to your on-call provider, with a full audit trail. No medical advice, ever.
911 first
Every call opens with an emergency reminder to dial 911.
Caller triages
Urgent or routine, the patient decides, Hello AI never diagnoses.
On-call alerted
Urgent? We call your on-call provider: “accept to connect.”
Never dropped
No answer cascades to the next provider, then texts the whole team.
Built for your front desk
Never miss a patient call, plus true after-hours on-call triage with 911 deflection and provider escalation. No medical advice, ever. HIPAA-aligned deployments available.
Answer treatment questions from your own service menu, capture consult requests, and keep your providers off the phone. On-call available for post-procedure concerns.
Your stylists stay with clients while Hello AI handles the phone, requests, pricing questions, hours, and directions.
FAQ
Hello AI answers immediately with your custom greeting, helps the caller request an appointment or get answers about your services, and texts your team the details. If a caller insists on a person, Hello AI can transfer the call to your line during business hours.
When you're closed, Hello AI opens with a 911 emergency reminder, then asks whether the matter is urgent or routine, the caller decides, and Hello AI never gives medical advice. Routine calls become morning messages. For urgent calls, Hello AI alerts your on-call provider and tells the patient they'll be called right back. If that provider doesn't answer, Hello AI moves to the next provider in your rotation, and if no one accepts, it texts your whole on-call team the callback details. Every attempt is logged as an audit trail.
Yes. Set a single on-call provider, a weekly round-robin rotation, or a day-of-week schedule, plus date overrides for holidays, vacations, and coverage swaps, which always take priority. Hello AI resolves who's on call in your practice's timezone at the moment each call comes in.
Hello AI captures a complete appointment request, name, callback number, service, and preferred time, and notifies your team instantly by text. Your staff confirms with the caller, so you stay in full control of your schedule. No calendar integration or software change required.
During setup, Hello AI imports your website content into a private knowledge base. You can add, edit, or remove anything from your dashboard. Hello AI only answers from your approved content, it never invents details.
Under ten minutes. Sign up, tell us about your business, and you get a dedicated phone number. Forward your existing line to it, or publish it directly, and Hello AI starts answering.
Yes. Hello AI was built by VoiceboxMD for healthcare-adjacent businesses. It never gives medical advice, keeps conversations to scheduling and general information, and we support HIPAA-aligned deployments, contact us about a BAA.
Start your 14-day free trial. Your AI assistant can be answering calls before your next appointment walks in.